Get in Touch
Have a question, suggestion, or just want to say hello? I'd love to hear from you.
hello@Vlexly.co.za
Response Time
Within 24 hours (weekdays)
Best Time to Reach
9 AM - 5 PM SAST
Quick Tip
For faster support, include your account email and a detailed description of the issue you're experiencing.
Frequently Asked Questions
How quickly do you respond to support requests?
As a solo founder, I aim to respond within 24 hours during weekdays. For urgent issues, please mark your subject line with [URGENT].
Do you offer phone support?
Currently, support is provided via email only. This allows me to provide detailed, thoughtful responses and maintain a record of our conversation.
Can you help with custom integrations?
I'm happy to discuss custom needs for Business and Enterprise plans. Please include details about your specific requirements in your message.
Is there a community or forum?
I'm working on building a community space for Vlexly users. In the meantime, feel free to reach out directly with questions or to connect with other users.