Terms of Service

1. Acceptance of Terms

By accessing and using Vlexly, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Vlexly is an e-commerce platform that allows users to create online stores and sell products. Our services include:

• Store creation and management tools
• Product listing and inventory management
• Order processing and customer management
• AI-powered business assistance (VlexAI)
• Payment processing facilitation

3. User Responsibilities

As a user of Vlexly, you agree to:

• Provide accurate and complete information when creating your account
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not sell illegal, harmful, or prohibited products
• Respect intellectual property rights
• Not engage in fraudulent or deceptive practices

4. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

Transaction fees may apply to sales processed through our platform. These fees will be clearly disclosed before you complete any transaction.

5. Limitation of Liability

Vlexly is operated by a solo founder and, while we strive to provide reliable service, we cannot guarantee:

• 100% uptime or uninterrupted service
• Enterprise-grade infrastructure or support
• Immediate response to all support requests
• Compatibility with all third-party services

Our liability is limited to the amount you have paid for our services in the 12 months preceding any claim.

6. Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. We offer a 14-day money-back guarantee for new subscriptions. Refunds beyond this period are at our discretion.

7. Data and Privacy

We collect and process your data as described in our Privacy Policy. You retain ownership of your content and customer data. We will not sell your personal information to third parties.

8. Termination

We may terminate or suspend your account for violations of these terms, illegal activity, or non-payment. Upon termination, you will lose access to your account and data, though we will provide reasonable opportunity to export your data.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our service after changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@Vlexly.com or through our contact page.